How do I get my games back on Origin? We had to refresh the computer so it would stop crashing every 5 seconds. Afterwards, we went to get back Spore from Origin. It says I can add it to my cart, but I don't want to buy it again. Help?


2 Answers

Corey The Goofyhawk Profile
Corey The Goofyhawk , Epic has no limit, answered

I'm not entirely sure how Origin works but I imagine it is similar to Steam. Check your game library and see if it is listed there. Your library may be named something else like "Purchased" or "My Games." If it is not listed under those sections you may have to call into customer support and speak with a representative. If you have any proof of purchase such as a confirmation email from your purchase, an email receipt, or a bank statement that shows the purchase, that would be helpful. Good luck!

Rooster Cogburn Profile
Rooster Cogburn , Rooster Cogburn, answered

Maybe this will help you out!

First, make sure you can view hidden files and folders:

  1. Open the Start menu.
  2. Type "view hidden files and folders" into the search bar.
  3. Press Enter to open the View tab of your Folder Options.
  4. Open the Hidden Files and folders menu within the Files and Folders menu.
  5. Click Show hidden files, folders, and drives.

Origin - Find missing titles in your Origin “My Games” list - EA He

4 People thanked the writer.
Mettaton EX
Mettaton EX commented
Thank you, but for some reason, "view hidden files and folders" comes up blank on my windows 10 pc.
Rooster Cogburn
Rooster Cogburn commented
I think it would be best to "Contact" Origin and find out what the problem is.
Mettaton EX
Mettaton EX commented
Ok, I JUST NOW realized this, but... Will signing in change anything? XD

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